MobileFiT Technology Platform
Our Vision
At MobileFiT, we exist for a single purpose – to help grow the revenue stream of your fitness facility.
The single-most effective way to do that is by helping you retain your members longer. Research has shown that you can double the length of stay of your new members through proper onboarding and focusing on the critical first month of membership.
Our analyses and training are all designed to enable your staff to master that critical first month. Our software gives you the ability to effectively implement industry best-practices in new member onboarding. It measures your performance in each stage of the process, so you will know where you are succeeding and where you need to make changes to maximize your revenue growth.
Get On Board
Get on Board is an app for your membership staff that automatically collects critical data on all aspects of acquisition and ensures a smooth handoff to your Fitness staff. When a new prospect walks in, they enter their contact information and interests on a tablet. No more long paper forms! Their info allows your staff to customize a tour of your facility to their specific interests. If they don’t join right away, all their information and their interests are collected for future marketing and follow up. If they do join, they’re immediately prompted to take the next step and schedule the first critical onboarding appointment using our robust calendar system.
MobileFiT Coach
Our Coach app receives all the information gathered by your membership team, so your coaches or trainers can get to know the new member and their goals even before their first appointment. Coach is designed to prompt your staff to use behavioral coaching methodologies that have been proven to increase exercise adherence. Your coaches can also create a custom workout for the member or prescribe them an exercise template you design. The coach can schedule a follow-up appointment, personal training session, or any other appointment with a touch of their finger.
Assist
The Assist app allows members instant access to all information they discussed with their coach. They can view and edit their goals and strategies they developed for overcoming past barriers to exercise. They can log the workout prescribed for them by their coach, or try a MobileFiT template. Assist has full calendar functionality, so members can schedule an appointment with a coach or trainer at any time, right from the app.
Branch Dashboard
The greatest value of the MobileFiT system is the insight it gives you into what is truly happening in your facility. Our intelligent dashboard compiles all the data gathered by our apps so you can see the number of prospects who walked it, the percentages that toured, joined, and scheduled an onboarding appointment. For the first time, you will know who didn’t join and needs follow-up, as well as how well members are moving through the onboarding program. You’ll know which staff are doing well and who needs further training. All the data you need to master the critical first month of membership will be right at your fingertips.
Franchise Dashboard
If you are a Franchise owner or executive, this dashboard gives you unprecedented insight into the sales and onboarding performance of the different facilities in your organization. With the click of a button, you’ll see the walk-in and tour conversion percentages for each facility. You will know how many appointments are being scheduled with your coaches and trainers. With our support, you’ll set targets for each Key Performance Metric. Once those targets are in place, you will see how each facility is performing in each step. Your efforts can be magnified by matching high performers with low performers in each step of the acquisition and retention process.
Your members and staff will love our technology… and you’ll love the results!
The dashboard is actionable, the reports are robust, and the technology is intuitive. In addition to replacing several manual processes, you’ll experience an average of $52K in additional revenue per facility in one year. Every year after that will increase as length of stay compounds. Properly on-boarded members spend $1,800 over the life of their membership, and recommend 12 additional members.
If members are not on-boarded properly, the retention rate of new members 12 months later is 38%. With proper boarding, retention rate is greater than 70%. That’s a 75% improvement! Members are joining and canceling every day. The sooner you put a solid process in place, the sooner you can achieve these results.
MobileFiT Technology Platform
Our Vision
At MobileFiT, we exist for a single purpose – to help grow the revenue stream of your fitness facility.
The single-most effective way to do that is by helping you retain your members longer. Research has shown that you can double the length of stay of your new members through proper onboarding and focusing on the critical first month of membership.
Our analyses and training are all designed to enable your staff to master that critical first month. Our software gives you the ability to run and track the best-practice new member processes, so you will know where you are succeeding and where you need to make changes to maximize your revenue growth.
Get On Board
Get On Board is an app for your membership staff. When a new prospect walks in, they enter their contact information, interests, and whatever other information you would like on a tablet device. No more long paper forms! Their info allows your staff to customize a tour of your facility to the specific interests of the prospect. If they don’t join right away, all their information and their interests are collected for future marketing. If they do join, membership is just a touch away. And Get On Board’s robust calendar allows your staff to schedule the first critical appointment with a coach right on the spot.
MobileFiT Coach
Coach receives all the information gathered by your membership team, so your coaches can get to know the new member and their goals even before their first appointment. Coach is designed to prompt your staff to use behavioral coaching methodologies and logs all information and notes. Your coaches can create a custom workout for the member or prescribe them an exercise template. They can even schedule the next appointment from the app with a touch of their finger.
Assist
The Assist app allows members instant access to all they discussed with their coach. They can view or edit their goals, the strategies they developed for overcoming barriers. They can log the workout prescribed for them by their coach, or try a MobileFiT template. Assist has full calendar functionality, so they can schedule an appointment with a coach or trainer at anytime, right from the app.
Branch Dashboard
The greatest value of the MobileFiT system is it gives leaders insight into what is truly happening in their facility. Our dashboard compiles all the data gathered by our apps so your leaders can see the number of prospects who walked it, the percentages that toured, joined, and scheduled an appointment. They will know who didn’t join and needs to be marketed to as well as how well members are moving through the onboarding program. All the data they need to master the critical first month of membership is right at their fingertips.
Franchise Dashboard
If you are a Franchise owner or executive, this dashboard gives you unprecedented insight into the sales and onboarding performance of the different facilities in your organization. With the click of a button, you’ll see the walk-in and tour conversion percentages for each facility. You will know how many appointments are being scheduled with your coaches and trainers. The data you receive will let you clearly understand who your high performers are and who needs additional training.
Your members and staff will love our technology… and you’ll love the results!Hello
Properly on-boarded members spend $1,800 over the life of their membership, and recommend 12 additional members. This is a 350% improvement in the lifecycle membership rate as compared to what you are experiencing now. If members are not on-boarded properly, the retention rate of new members 12 months later is 38%. With proper boarding, retention rate is greater than 70%. That’s a 75% improvement!