Thank you for registering for Membership Mastery University. You will be invoiced for the cost of the conference. We will be in touch with a reminder email before the training.
In the meantime, feel free to enjoy one of our free eBooks. The Science of Member Retention overviews what the latest research on retention and distills practical steps you can take to decrease member churn.
Instructors
Lance Perkins
Lance is the CEO of MobileFiT. He’s has worked with fitness industry professionals for over 10 years, helping them apply the proven science of member retention to their centers or associations.
Adam McIver
Adam is the Vice President for Membership Development at the YMCA of Northwest North Carolina. His successful initiative to rebuild the new member process in his association led to a one-year 4% increase in membership revenue.
Kelly Kidd
Kelly supervised engagement for nine branches in a large Y association for seven years. She now works with with fitness industry professionals to improve their onboarding processes, guide organizational change, and effectively equip their staff.