Mastering the Critical First Month – Resource Page

Thank you for attending Mastering the Critical First Month! We trust it was helpful information for you and your team.

At MobileFiT, our passion is equipping YMCAs to reduce membership churn and help more people reach their goal of living a healthy lifestyle. Below you will find a number of helpful, free resources. If you would like any further information about an analysis of your association, our on-site training, or our software, please fill out the form at right and one of our representatives will be in touch with you soon.

Bringing New Members Onboard

Bringing New Members On Board contains much of the info and the research featured in Mastering the Critical First Month. Specifically, you’ll find the latest industry trends and the data on returns from an onboarding program. Its a great resource for you and your team.

 

The Science of Member Retention

This is our foundational book on retention. It features the study by Dr. Bedford and other Ph.Ds referenced in Mastering the Critical First Month. You will also discover the basic principles of behavior modification and how they impact member success and retention.

 

On-Demand Version of Mastering the Critical First Month

If you’d like to see Mastering the Critical First Month again, or know someone else how would benefit, we’ve got good news. Watch the recorded version at any time by clicking here.