MobileFit

Attract, Engage, and Retain Members

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Download: Decoding the Mysteries Behind CTQs, KPIs, and Leading Indicators

Maximizing your membership growth

Management Consultant Peter Drucker said it best, “The most serious mistakes are not being made as a result of wrong answers.  The truly dangerous thing is asking the wrong question.”  

Most executive and membership directors, as well as COOs are currently measuring the usual things, such as: 12-month rollover retention rate, monthly terminations, new memberships, etc.  The question is, why are you measuring those things? Specifically, how does that information help you make decisions to improve your operational performance, particularly in the areas of bringing in more members and keeping them longer?Download: Decoding the Mysteries Behind CTQs, KPIs, and Leading Indicators

This white paper will help you ask the right questions – and give you what you need to make more informed decisions.

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The Science of Member Retention

The Science of Member Retention

Discover three principles you must have in place to retain your members for the long haul.

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Measuring with the Right Stick

Measuring with the Right Stick

Find our when your new members are leaving and why by measuring retention the right way.

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Behavior Modification

Behavior Modification

Learn 3 Must-Do Principles to Help Your Clients Achieve Their Wellness Goals.

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