At MobileFiT, we have proven that massive revenue growth can be achieved through improved member retention (click here to see how). Very simply, it happens by having a well-trained staff executing industry best-practices processes. We are committed to giving you the resources you need to experience this type of retention-based revenue growth. We provide tools to help you truly understand your current retention performance, see where your processes need improvement, and train your staff in industry best practices.
Survival Analysis: This unique tool is typically our first step in helping you truly understand your retention performance with people joining your facility. From this analysis, you will clearly see, for the first time, how long your members are staying and when in their membership they are leaving. You can compare survival rates of your different facilities, different generational demographics, and membership types. This information is essential for developing the proper strategies to address and overcome membership churn. For more information, click here.
Membership Process Assessment: Having a well-thought-through and uniform new member intake process can increase member length of stay by over 123%! Our Membership Process Analysis uses information gained directly from your facility managers to pinpoint opportunities for revenue growth. We will show you exactly where your processes line up with industry best practices and where they need to be changed for maximum impact. The consistent result is an increase of tens or even hundreds of thousands of dollars a year in membership revenue. Click here to learn more.
Membership Mastery University: Want to grow your revenue? The single-best way to do it is to have staff properly trained so that their every interaction with members drives long-term retention. Membership Mastery University, our proprietary one-day training, gives your staff all the tools they need to do just that. We come onsite and teach them proven, research-driven methodologies that allow them to give your members a better experience and double (on average) the member’s length of stay. For more information click here.
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