Admin System
As a coach or trainer, there are two systems in the MobileFiT platform with which you will need to be familiar: the administrative system, and the Coach app that you will use to engage members and run your onboarding system. The administrative system allows you to set staff availability, schedule appointments, and monitor your onboarding performance. You access the MobileFiT administrative system by opening your browser and going to mymobilefit.com. Login with your userID and password (if you don’t know your userID and password, contact our customer service team at support.mobilefit.com)
Link: mymobilefit.com
Tutorial videos: https://engage.mobilefit.com/mobilefit-platform-tutorials/
Dashboard and Reports Explainer Sheet: http://pub.lucidpress.com/dashboardexp/
App for Coaches/Trainers
Coach
Coach gives youan invaluable tool for the onboarding and engagement processes. With this app they will receive all member info, set goals and discuss barriers, and assign and track member workouts.
App Link: coach.mobilefit.com (sign in with username and password)
Tutorial Videos: https://engage.mobilefit.com/mobilefit-platform-tutorials/
Assist
Assist is the app your members can use to engage with you as their coach or trainer. The app allows members to view the workouts you prescribe and log their progress toward achieving their goals.
App Link: App Store (iPhones) or Google Play (Android Phones)
eBooks
Click on the image of the book to download
A study of over 77,000 fitness facility members proved that properly onboarded members were 75% more likely to be active in their clubs after a one year period. Simply put, you cannot afford to have anything less than an excellent onboarding process!
Research reveals a sobering fact: 50-65% of new exercisers at your facility will drop out within 3-6 months. Is this just an unchangeable fact of life? Proven science would say no! The key is learning, not to just prescribe exercise regimens to these new members, but to empower them to change their behavior patterns. This e-book will teach you how to do exactly that!
Blogs
Resource Blog: This blog is regularly updated with the latest in member retention, leadership principles, behavior modification and more. Visit regularly or subscribe to keep on top of the cutting edge thinking in the fitness industry
Development Blog: What is the latest addition to the MobileFiT technology platform? What can I expect to be released in the upcoming months. To answer these questions and more, visit our development blog. We will keep you informed of everything that MobileFiT has to offer.
Support
For support on any process or technical issue, please contact our Support Team at support@mobilefit.com. We look forward to hearing from you!